2007
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So, that was 2007, was it?
I’ve always meant to do something like this but never found the time… ohh ok, the inclination, before. Perhaps that’s because it is somewhat overly narcissistic but, well, that’s never stopped me before.. So here is a (skewed) look at the past year, as seen through the eyes of this blog:
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Conversation V.I.P.s
Revisiting an old post over on the Cherryleaf blog, where Ellis was prompted to ask “Can technical authors be part of ‘the conversation’ in the connected Web 2.0 world that’s emerging?” (excuse the paraphrasing). As a long-term blogger, and someone who believes that there are many tools in the Web 2.0 world that can and…
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Product Design
As a technical writer, I often find myself bemused by the design decisions made by developers and product designers. Any time I find myself bemused by a product I tend to look towards the supporting information. However, the technical writer also has guard against such things, as evidenced by the instruction manual I received with…
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Do you have the receipt?
So, did you get anything nice? You DID! Ohh you must’ve been very good then. I got some excellent presents this year, but I have to admit that as time marches my attitude towards Christmas is changing. I’m fairly agnostic these days, and look upon such Christian-based holidays in a more spiritual sense. Christmas is…
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Shhhh, can you hear Santa?
It’s Christmas Eve which means it’s time for our traditional watching of the Muppets Christmas Carol, a few glasses of wine and possibly even a mincemeat pie*. I hope, whether you celebrate it or not, that you are having a peaceful time with you and yours, and I hope that Santa is good to you…
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Improve the experience
Recently, Tom suggested that: if someone can figure out how to make help whallop the user with wonder and awe, it will be the creative innovation of the century. Once we begin to establish a standard and a precedence, people’s beliefs will change from feeling that “all help is useless and unimportant” to “the help…