Reading time: < 1 min It appears I have lost my words. I’m sure I’ve just left them somewhere, carelessly abandoned without thought. I’m sure I shouldn’t really panic too much, knowing they’ll turn up like an odd sock at the bottom of the wash basket, and I’m certain that it is probably a good thing they’ve chosen this moment […]
Reading time: < 1 min Last week we held a shortened Kaizen-style event in which we discussed the requirements capture part of our product lifecycle. It was an interesting couple of days which yielded a new process that we think is an improvement on the previous one. That makes it sound very simple, it certainly wasn’t, but it was a […]
Reading time: 2 mins The once billowing grass is gone, shorn from existence, ripped from green to dirt by savage machinery. Under dripping trees at the edge of the field stands the farmer, admiring the close crop of the land as it ripples towards the horizon across the furrows of once turned soil. Standing at the top of the […]
Reading time: 2 mins Attending a conference is a mixed bag of experiences yet regardless of your knowledge in certain areas it is always a worthwhile to meet up with your peers and discuss the various common issues, gripes, moans and solutions that we all share. I was also lucky enough to bump into some ex-colleagues and to meet […]
Reading time: 2 mins Dearest Reader, (Yes, that’s you) I’ll keep this as simple as I can. In my previous post I stated, quite clearly, that I would be taking “the opportunity to confirm that I will not be starting to write a novel (or even a novella)”. I realise my mixing of positive and negative actions in the […]
Reading time: 4 mins Notes and thoughts from Day 2 of the User Assistance Conference Session 1 – Juliette Fleming – XML Tagging and Search Facets An early start for an interesting session in which Juliette outlined how Oracle have introduced search Facets to their online help system. Essentially a facet is a tagged chunk of information or help […]