September 2008
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Part of the product
Last week we held a shortened Kaizen-style event in which we discussed the requirements capture part of our product lifecycle. It was an interesting couple of days which yielded a new process that we think is an improvement on the previous one. That makes it sound very simple, it certainly wasn’t, but it was a…
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Autumn Muse
The once billowing grass is gone, shorn from existence, ripped from green to dirt by savage machinery. Under dripping trees at the edge of the field stands the farmer, admiring the close crop of the land as it ripples towards the horizon across the furrows of once turned soil. Standing at the top of the…
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UA Conference – Takeaway Thoughts
Attending a conference is a mixed bag of experiences yet regardless of your knowledge in certain areas it is always a worthwhile to meet up with your peers and discuss the various common issues, gripes, moans and solutions that we all share. I was also lucky enough to bump into some ex-colleagues and to meet…
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No read-ey, no write-y!
Dearest Reader, (Yes, that’s you) I’ll keep this as simple as I can. In my previous post I stated, quite clearly, that I would be taking “the opportunity to confirm that I will not be starting to write a novel (or even a novella)”. I realise my mixing of positive and negative actions in the…
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UA Conference Notes – Day 2
Notes and thoughts from Day 2 of the User Assistance Conference Session 1 – Juliette Fleming – XML Tagging and Search Facets An early start for an interesting session in which Juliette outlined how Oracle have introduced search Facets to their online help system. Essentially a facet is a tagged chunk of information or help…
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Obligatory Busyness post
As we head for another product release it is only fair that I warn you that I am stooooopidly busy over the next three weeks, and not just at work. I’ve been lucky enough to bag some web design work and have just gotten off the phone with yet another person asking for some of…