Merry Holidays!

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I hope the holiday season finds you all well, thank you for visiting and reading, and all the best for 2013! Gordon

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For those that shave

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I have been converted. It started as a bit of a whim, a bit of a ‘hey, I might try that’ but it’s already blossomed into a wonderful ritual and, quite possibly, the beginning of a slightly fetishistic obsession. I’ve started reading blogs about it, watching videos about it, and with each new piece of…

Ho Ho HOLIDAY!!

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The festive season is upon us, cards have been posted, presents have been bought, and in a couple of hours I’ll head home, leaving work behind until early January. 2012 has been an interesting year. We started the year with a challenge, one of making the information we produce ‘findable’. Cutting across more than 20,000…

Going Paid

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Yes, I know, first world problems and all that, shut up… With the news that Instagram can now start selling my photos, something I didn’t agree to when I signed up, I’ve been looking at what services I use the most and wondering if I might be better to switch all my online/digital actions to…

Stop the conversations

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In the New Year we are instituting a No Talking rule in my office. If anyone has a question, they have to write it down and pass it to a colleague who will then write down their response. This should cut down on the amount of chatter and conversation that, obviously, is having a huge…

Time to plant a tree

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It’s already halfway through the month, my Christmas holiday is within touching distance (I finish up on Friday), and then it’ll be 2013. As I spent a lot of time last week in airports I did some quick (and very rough) calculations and realised that I’ve logged around 21,500 miles of air travel this year, and…

A New Normal

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I’m currently cruising high in the sky above the USA, on my way from San Francisco to Boston. It’s part of a whistle stop tour of two of our offices here which have teams of software engineers, architects and product managers (no technical writers though) that are building part of the product we will be…

Everything is too much

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For the last few months, the team have been rebuilding and restructure our content. We’ve ditched the idea of ‘guides’ for now (although we will revisit those early next year) and after a lot of hard work we are starting to build out new groupings of content. The process has involved a lot of analysis,…

Stealth Mode

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I don’t know about you but I’m getting fed up trying to make everyone realise the value of what we do. Technical Communicators of the world unite! Why is it so darn hard? Isn’t it obvious? We live in a so-called “information age” after all, so why is it such a struggle to get the…

Ho Ho Holy Shit… December

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I am having fun. This must be true because time is flying, it seems like only yesterday we were wandering round Edinburgh Zoo! Since then, we’ve had gigs, trips to London and Manchester and, all of a sudden, it’s December and Christmas looms large. Most years I’d take this week and next week to slowly…

Say Thank You

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As some of you will now be aware, I am no longer writing my monthly Blog News column for the ISTC newsletter, InfoPlus+. It actually started life here on this blog, every week (or so) I used to post a list of interesting posts and blogs and for a while there was an overlap but,…

Information is not a commodity

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The modern day technical writer, in fact I think we’ll go with technical communicator for this on, has a myriad of tools at their disposal. Be they authoring tools, publishing formats, or ways to collaborate, we are spoiled for choice. I can write content and make it available to the world in mere minutes if…

Edinburgh Zoo

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It was a crisp, fresh November day in Edinburgh. I surprised Kirsty with a trip to Edinburgh Zoo. Mostly to see the pandas who are, in real life, just as adorable and fluffy and cute and ohhmygodcanwetakeonehome as you’d imagine. Smaller than I thought though… Anyway. I took the camera and, despite the railings, fencing,…

How to embed linked images in Microsoft Word

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Have you ever shared a Word document with someone only to find the images it included didn’t get sent over? This is probably because the images you had were linked rather than embedded. You now have two options: ZIP the entire folder with the Word document and all the images (and hope that the links…

Not lacking in passion

Reading time: 3 mins

What are your passions? Life continues on an upward trajectory. I am a rocket! God, I’ve lost the point of this already? Why on earth do I bother? Ahhh that’s it! Passion! No, not the bodice-ripping type from a Jackie Collins novel (is that even right?), but the type that makes you get up in…