Tell the truth

Reading time: 3 mins

In direct contrast to my recent experience with Royal Mail, I’ve also had some issues with my iPhone and had to deal with the Geniuses at the Apple store in Glasgow. Genius might be over-egging it a bit but suffice to say the experience was far far more positive and is an excellent example in…

Please don't lie

Reading time: 2 mins

This post is prompted entirely by my recent interactions with Royal Mail, but the hold true for many organisations. Life, as we all know, has times when it just seems to be ganging up on you. Nothing seems to go right, nothing happens the way you expect and you are left in an uncomfortable place…



Reading time: < 1 min

One slightly tattered and misused ‘will to live’. It has a distinctly yellow hue, and when prodded with a stick issues forth with a tirade of swearing that would make even the most extreme Tourettes sufferer jealous. If you would like it returned, I can arrange for it to be sent down an ADSL line,…