Do you do social?

I was doing some research last night, aimed at providing some real life examples of social media being used by a technical communications team. I’ve found a couple of places so far (Atlassian, I’m looking at you) but I need more.

It’s easy enough to find companies which have a “presence” on Twitter, or a company blog or suchlike, but they are mostly fairly static and little used. My fear is that, despite all the talk, and I include the team I’m part of in the following statement, we just aren’t using social media all that effectively yet.

Prove me wrong please!

If you, or your team have a blog, run a forum, push information updates to Twitter, host your documentation on a Wiki, or anything else along those lines, please let me know.


  1. Kai said:

    Have you looked at the MadCap forums at ?

    I’ve always thought of that as a successful peer-to-peer social network.

    August 3, 2010
  2. Techquestioner said:

    Julie Norris at 2morodocs [] did some experiments on disseminating technical information on twitter.

    August 3, 2010
  3. Thanks everyone, some great stuff there.

    August 6, 2010

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