Technical documentation, typically, requires screenshots and I, like many, have been through the gamut of software applications that can be used. Currently I’m quite happy with Gadwin Printscreen, but recently stumbled across something a bit different.
Whilst I don’t use it at work, I have a MacBook at home and I use an application called Skitch on there to do random screengrabs and so on. It is a simple, friendly little application that is aimed at the casual user. It’s very easy to grab a screenshot, markup an area and save both image and markup to JPEG.
PrtScr is a similar kind of application for Windows, allowing a free drag and grab style screenshot capability, and the option to add simple, hand drawn markup. It’s very simplistic and whilst I seriously doubt it would find a place on the desktop of most technical communicators, it’s a nice little option if you are looking at doing something a little less formal.