Reading time: < 1 min Proof, if more proof were needed that keeping the user in mind when designing a product, document or website really does work. Renewing a support contract with a client, I was asking them if the website had been beneficial and if there was anything about it that had worked well. The response wasn’t quite what…
Reading time: 3 mins The basic premise behind auditing your content is to better understand both the structure and the content itself. Conceptually the idea seems simple enough, but in reality performing a content audit can be fairly boring. However, whether you are conducting the audit as part of a single source conversion project, or if you have recently…
Reading time: 2 mins I think I’m safe, for now. Wherever I go it isn’t long before they find me. It seems The Mezin are connected to every aspect of humanity, from culture and religion to our most advanced technology I have to be more careful contacting all of you. When I began I thought I could safely speak…
Reading time: < 1 min Ahh the joy of site stats and referrers. With them I may not have spotted that some kind soul had added this humble blog to the Tech Writer Blog Directory. Whoever it was, thanks! (yes, I’m guessing it was Tom). I’ve updated my details, stopping short of listing all of my websites.. To everyone else,…
Reading time: 3 mins I continue to dip in and out of the current crop of social networking.. umm.. websites … applications? … ummm webapps.. or however the hell they are collectively known (I’m desperately trying NOT to use the “Web 2.0” tag here). None of them have particularly stuck with me, at least not yet, and they all…
Reading time: < 1 min … the contact form now works. … you HAVE to read mike’s post about blogging book deals. … Pownce (It’s POUNCE!!! ARGGH!! And yes, I have 6 invites, see the first item in this post..). … John Smeaton, legend or laughable? I reckon his “this is Glesga, if you [the terrorists] come ‘ere, we’ll just…