No searching…

Reading time: < 1 min I’ve been trying, unsuccessfully, to add a better (Google) search to this site. Alas because I have a hand-coded WordPress theme, and I last looked at it about a year ago, I’ve managed to bork the search results location. So, for now, the search isn’t working. Nuts. Thanks to Tom, it’s all working now, and…

A day in the life

Reading time: 4 mins As featured in the Spring 2008 edition of Communicator, the magazine for ISTC members. I’m the Publications Team Lead at Graham Technology, a mid-sized (and growing) software company based in Scotland and like many people in this field, I have a wide range of duties. As well as the more traditional technical authoring work, I…

Hello to ISTC Communicator Readers

Reading time: < 1 min I got home this evening to find the next issue of Communicator sitting on the mat. Thankfully it was in one piece so obviously the cat hadn’t found it… Anyway, just to confirm that, yes, I am the same Gordon McLean who features in the final piece in the magazine. Worryingly that means you now…

Move over Adobe

Reading time: 4 mins As we are in the midst of rethinking our publishing processes, I’ve been looking at the current crop of tools, and (for our needs) three of them stand out over their competitors. Adobe, AuthorIT and MadCap seem to be heading for a battle royale, with the latter two the David to Adobe’s Goliath. But who…

Are online communities worth it?

Reading time: 2 mins The boom of the internet is better documented elsewhere but the one key and founding principles is the ability to converse with anyone, anywhere in the globe. From the early days of IRC and email, onto graphical websites and instant messaging through to the current swathe of, for want of a better phrase, Web 2.0…

Back to DITA?

Reading time: 3 mins I’ve mentioned DITA a few times on this blog, and my DITA is not the answer post is still attracting attention. As I’ve said, I think the DITA standard is an excellent one for software documentation and the DITA movement is slowly catching up to the hype. I’ve never given up on DITA and had…