Reading time: < 1 min Theme: The remit of communication professionals in the organisation. How can different comms professionals (technical authors, editors, web content/marketing/training writers, internal/corporate comms, information architects, graphic designers…) work effectively with each other and the rest of the organisation? Time: Monday 25 January 2010, from 7.30 pm onwards. Venue: Waxy O’Connors pub, 44 West George Street, Glasgow,…
Reading time: 2 mins I was recently asked to write an article about blogging for inclusion in a piece focussed on social media and how it will both challenge and change our profession as a whole and the more I wrote the more it helped me sort out my own thoughts on the matter. One thing I’ve realised is…
Reading time: 2 mins Let me tell you a story. In it our hero (me) fights valiantly against two Javascript dragons called Webhelp and Google Analytics. It’s a bloody battle and at the end, when all the fighting is done, well … you’ll have to read on and find out. Some background first. We have a developer community website…
Reading time: < 1 min Seriously, do we spend too much time worrying about this? What do we get paid for after all, to write documentation, so that’s what we should concentrate on doing. So what if no-one reads it, as long as I’ve done my job I’ll get paid. And no, I don’t care if they don’t understand how…
Reading time: < 1 min As we roll into the holiday season, I’m going to be pausing this blog until the New Year. I’ve found it tricky at times to get into a regular posting schedule here, so that’s something I’m hoping to rectify in 2010. Looking back it’s been a good year for me, and I’m hoping to take…
Reading time: < 1 min A few days ago I received an email about a new website. I’ve seen it mentioned on other blogs but think it’s worth repeating as there is some useful information there. I am contacting you because I have just thought that maybe a post about my new web site on software documentation and user assistance…