Reading time: 2 mins I have no idea what our users want. I do know they want information, and I know they want that information to be kept up to date as our product evolves and as far as those basic needs are concerned, I’m happy that we are meeting them. Beyond that I admit I’m not really that…
Reading time: < 1 min Lonely socks, originally uploaded by Gordon. Where do they go, the odd socks in life? Why do they leave? Do think they won’t fit in? Are they unhappy with their twin? Are they just wanting to forge a new life, alone and independent? Or are they plucked from their comfortable existence, screaming and crying, dragged…
Reading time: < 1 min A brief recap of a crap week. It started well on Monday (yeah that surprised me too) with a good day being productive and positive, which was topped off by a better evening at the Massive Attack gig. Tuesday was ok, and dinner with my parents to celebrate my Dad’s birthday was nice and then…
Reading time: 2 mins In his closing presentation at the recent Technical Communications Conference, RJ Jacquez outlined how he uses Twitter as a way to communicate with the users of his product, and as a way to share ideas with, and learn from, other technical communication professionals. There were several people at TCUK09 that used Twitter throughout the conference,…
Reading time: 2 mins Monday evening saw me heading into Glasgow, specifically to the O2 Academy, to indulge in some sonic overloading courtesy of Massive Attack, denizens of dub, trip hop and… whatever the kids are calling their brand of electronic noise. I’ve always been a fan and can still remember, as I’m sure many others do, picking up…
Reading time: 3 mins These are transcribed from my hastily written scrawls throughout the day. Smart Authoring for a Smarter Planet The keynote presentation by Peter Angelhides Set the tone well for bigger thinking about our profession, broadening the scope to the world wide consumption of information and how it can be processed intelligently. Information for your products is…