UA Conference

Reading time: 2 mins Later on this week I’ll be attending the UA Conference in Edinburgh. Formally known as the “Online Help Conference” it’s a long running conference which I last attended back in 2001 when it was held in Copenhagen. That conference involved a dinner cruise on the canals of the city, followed by a couple… ok several..…

This is taking the…

Reading time: < 1 min Biscuits, originally uploaded by Gordon. Thanks to all who voted, as it stands the humble Custard Cream is out in front, but you can change that! Ohh and the photo here does not include the Ginger Snap as, it seems, they have been discontinued! Ohh noes!

What do you write?

Reading time: < 1 min Most of my experience is based around software documentation. Whilst there are several levels to this, from task oriented User Guides through to highly technical API/SDK documentation, they tend to follow similar patterns making it easy for me to take my experience and apply it to new challenges. I’ve also been involved in writing up…

Morning World

Reading time: < 1 min Time moves on and these days I tend to watch Saturday Kitchen as opposed to Soccer AM (blame the new Soccer AM bloke, he’s rubbish). So whilst I sup on my coffee, Ken Hom is stirring up some Pork and Pineapple dish and I’m salivating. Anyway, today I’m doing a little research after an interesting…

Break it to fix it

Reading time: 2 mins Work smarter, they say, so that’s what we are trying to do. In fact I’d hope that is what we are all trying to do but, like everyone else, it’s natural that once you have a process or a tool that works for you, you tend not to look about for a replacement. If it…

Biscuit-iquette

Reading time: < 1 min Custard Cream or Bourbon? Digestive or Hobnob? With this being the internet there is, of course, a website dedicated to this topic. In the office we, on a somewhat random basis, get free biscuits. It’s a limited selection and, as I work with a large number of people who aren’t that long out of university,…