Reading time: 2 mins I don’t like making presumptions, something that I learned early on in my technical writing career, but I am going to presume that anyone who reads this knows that they should be planning what content they produce before they start writing. You do, right? A basic information plan will include knowledge about the audience, the…
Reading time: 3 mins It begins “Dear Sir/Madam,” and, being the former, I read on. “Objection to proposed Mobile Phone Base Station (Aqua Court/Nature Trail, O2 Cell Site: 040762)” I pause at this point. I have an O2 mobile phone, it has a crappy signal in my house, the new cell site would be up the hill a bit,…
Reading time: 2 mins For a while now I’ve been watching video presentations from the likes of the TED and GEL sessions. Largely these are delivered by people who are at the forefront of their field or who challenge common perceptions with some unique thinking. The TED (Technology, Entertainment, Design) sessions can be a bit random but they are…
Reading time: 2 mins I’m currently part of a cross company initiative (started at the grassroot level) that is aiming at improving our product based information, making the messaging more consistent and ensuring that our customers hear get the information they need, at the time they need it. This is from Marketing down through Sales and into the product…
Reading time: 2 mins There is something very cathartic about have a good clearout. I’m not having a good clearout at the moment, nor a bad clearout for that matter, but I have been slowly whittling down ‘stuff’ for the past few months and everytime I tackle another little batch I do feel very pleased with myself. By nature…
Reading time: 2 mins I recently received an email which asked: Since my career seems to be following a path broadly similar to yours … I’d love to know what your experience was and any lessons learned. Specifically Mark, who sent the email, asked a few questions: How do you take over as manager for a group of technical…