How I use Twitter

Reading time: 2 mins In his closing presentation at the recent Technical Communications Conference, RJ Jacquez outlined how he uses Twitter as a way to communicate with the users of his product, and as a way to share ideas with, and learn from, other technical communication professionals. There were several people at TCUK09 that used Twitter throughout the conference,…

Thoughts on TCUK09*

Reading time: 2 mins Having had a few days to process my thoughts about the Technical Communications Conference I can confidently say that it is the best professional conference I have ever attended. I’ll post up specific notes tomorrow, but I wanted to touch on some of the themes that seemed to be driven out of most of the…

Conference Connections

Reading time: 2 mins I’m still tweaking my presentation for the Technical Communications UK conference, Thursday morning is looming larger and larger in my view so I’m distracting myself with considering the other good things that happen at conferences. For me people are the primary reason for attending a conference. Don’t get me wrong, the value can be measured…

All is not me

Reading time: 2 mins Having my iPhone not quite working properly over the past few days made me realise just how hooked into the ‘online world’ I am. I think I have a good balance though, it’s not like I spend all day staring at screens of information, cherry-picking things I’m interested in, things I might find useful in…

ISTC West of Scotland Group

Reading time: < 1 min The ISTC West of Scotland area group will meet on Thursday 22nd October from 7.30 p.m. onwards at the Waxy O’Connors pub, 44 West George Street, Glasgow, G2 1DH. Please make your way to McTurk’s Room on the middle level. The evening will start with a discussion of “Conferences and how we benefit from them”,…

Measurements and Metrics

Reading time: 2 mins It’s funny how these things come together sometimes, when two separate discussions, one here in the office and the other in the Author-it Forums, nicely lead me to a conclusion on something I’ve been pondering recently. How to measure what we produce? The first discussion was with a new guy in our team, who was…