Reading time: 2 mins I have been remiss at writing new content for this blog, and whilst this topic isn’t one that I said I’d post about (those posts are coming, I promise), it’s something I was discussing yesterday and so is at the forefront of my mind. Like many people I still use pen and paper when taking…
Reading time: < 1 min Last night, around 3am, I woke up. I lay there in bed wondering why I’d woken up and as my mind started to churn I realised I was very very awake. In flooded four things I’ve been thinking about for some time, all of which are related but I couldn’t quite make the connection. Last…
Reading time: 2 mins I honestly can’t remember the last time I picked up a user manual, an honest-to-god paper book of technical documentation. Actually that’s a lie, it was just last week when i was tidying up. I picked up several user manuals and moved them to a lower shelf on my bookcase. It’s also been a long…
Reading time: 2 mins Like many, I struggle at times with a common perception, one which was highlighted to me yesterday by a colleague. Like most team leads/managers, I have a lot of tasks that aren’t purely focussed on the creation of information. I don’t do much technical writing, instead letting the guys in my team focus on that…
Reading time: < 1 min Nobody really likes planning. Plans are bad in the eyes of many people, seen as a necessary evil by others and some people would rather just jump straight in and figure things out as they go along. However, if you approach them the right way, planning can provide more than just a set of deadlines.…
Reading time: 2 mins I have no idea what our users want. I do know they want information, and I know they want that information to be kept up to date as our product evolves and as far as those basic needs are concerned, I’m happy that we are meeting them. Beyond that I admit I’m not really that…