Reading time: < 1 min A few months ago I was approached to write a piece that would be featured in a special supplement for the ISTC Communicator magazine. The supplement, sponsored by Adobe, was to be titled “The role of social media in technical communication” and after my presentation on blogging at the Technical Communications conference last year, I…
Reading time: 2 mins Organised under the ISTC, we hope you can join us for these events which are complimentary and open to all. London Group, Adobe Offices, Regent’s Park Sponsored by Adobe What: The Potential of using Video in Technical Communication When: Friday April 30th, 13:30 – 16:30 Followed by Drinks Reception and Finger Buffet hosted by Adobe…
Reading time: < 1 min For a few years now I’ve randomly been checking the WHOIS records for the mclean.co.uk domain, and throughout that time it’s sat there, holding nothing but adverts and any attempt by me to contact the owner with a view to purchasing said domain for a “reasonable” fee have fallen on increasingly deaf ears. Yes, it’s…
Reading time: < 1 min I mentioned in my previous post that we run a webhelp build of our content (a.k.a. our Knowledge Centre) on our developer community website, and that it was hosted in an iframe. I thought it worthwhile fleshing out the detail of that as it includes a bit of custom code some others might find useful.…
Reading time: < 1 min Time flies, particularly when a deadline looms and so it was last night when, due to this silly, short, month (which has flown by) I had to rattle out my monthly column to go in the ISTC Newsletter, InfoPlus+, toute de suite. I mentioned this on Twitter and was promptly asked where it was published.…
Reading time: 2 mins When was the last time you looked at the things you don’t do? The reason I ask is that this very question is occupying my mind at the moment as I try to pull together both a content audit of what we have and a plan to create the things we don’t have. Which isn’t…