Reading time: < 1 min I’m published baby, yea! Finally got around to writing an article for Speakeasy, and whaddya know, that nice bloke Carey published it (and only a couple of grammatical errors to correct too, which were only in there to see if he was paying attention…). Titled “R.T.F.M. – The plight of the Technical Communicator” it is…
Reading time: 2 mins If you work in I.T. you will no doubt have heard the abbreviation R.T.F.M. at some point. It stands for “Read The Frickin’ Manual”. As a Technical Communicator by trade it is always disappointing to hear it uttered. Hours and hours of research, learning and knowledge accumulation are pored into most software manuals, and all…
Reading time: < 1 min I have a slight bee in my bonnet about bad communication. In our Information Age I can find out most things almost instantly these days (e.g. the origin of having a bee in your bonnet), yet within the walls of our office you hear a lot of things via the grapevine rather than through a…
Reading time: < 1 min Katherine Lutz(Via Michelle)I don’t know where to start with this story. It makes me feel guilty for being so inadequate and lazy, then guilty for thinking about myself instead of trying to comprehend how a woman, with an inoperable brain tumour, copes with bring up seven brothers and sisters all with Downs Syndrome. I am…