“Dear Sir,
To receive your new computer you will have to take a day off work, sit at home and wait for us to deliver it. I’m afraid we can’t give you an approximate time, or even an a.m./p.m. expectation as our drivers obviously don’t plan their route until they are actually on the road. Ohhh and if we don’t deliver it by 6pm please let us know.”

So I did. At 5:50 p.m. I was told the that drivers finished at 6 p.m. and had had a ‘big load’ today (so get a bigger fuckin van!). However as the drivers were finished and the depot was closed by the time I got an answer (at about 6:05 p.m.) I didn’t even have the option of driving the 3 miles to the depot to collect it myself.

Tell me, if you have a delivery to make and it’s all of 10-15 minutes away, do you think you would put on your route for the day? And as their online tracking system shows that it has been sitting in their Bothwell depot since Saturday, don’t you think they might’ve planned to deliver it today as they, themselves, stated? Apparently not. Apparently the courier was very busy dealing with deliveries that were within a 2 mile radius. So if we were still staying at our old flat I would be joyously typing an entry from a shiny, new PC.

But I’m not.

Ohh and to cap it off, if I phone back tomorrow at 9 a.m. they will try and give me an ‘ETA’. Isn’t that good of them, I should really be very grateful that they are being so helpful. Especially as the only reason I have to phone back tomorrow is because they didn’t deliver my new PC today!!

Excuse me for a second, kiddies, some gratutitous swearing is coming up, please avert your eyes.


Ahem. Maybe I should try and calm down before I go to bed.

Written By

Long time blogger, Father of Jack, geek of many things, random photographer and writer of nonsense.

Doing my best to find a balance.

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