2008
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UA Conference Notes – Day 2
Notes and thoughts from Day 2 of the User Assistance Conference Session 1 – Juliette Fleming – XML Tagging and Search Facets An early start for an interesting session in which Juliette outlined how Oracle have introduced search Facets to their online help system. Essentially a facet is a tagged chunk of information or help…
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Obligatory Busyness post
As we head for another product release it is only fair that I warn you that I am stooooopidly busy over the next three weeks, and not just at work. I’ve been lucky enough to bag some web design work and have just gotten off the phone with yet another person asking for some of…
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UA Conference Notes – Day 1
Notes and thoughts from Day 1 of the User Assistance Conference Session 1 – Tony Self – Emerging Help Delivery Technologies It’s been quite a while since I heard Tony speak but as ever he provided an entertaining, if somewhat limited, presentation. Covering the various types of help viewing technologies he nicely summarised some of…
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Miscellany
Since getting my iPhone I’ve tweaked my working practises a little but, thankfully, not a lot. As most of the applications I use for my daily life (email, RSS reading, that kind of thing) are well served on the iPhone it’s been a painless transition and it’s great to have everything working, sync’d up and…
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UA Conference – Day 1
I’ll write up my thoughts in more detail but suffice to say that, as per usual, my mind is racing with a million on one possibilities. Conferences are a good thing, even if you aren’t a position to change things it’s good to talk to other people in your profession, to find out that most…
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Eclectic Less
You are what they eat, they say, in which case I’m mostly caffeine and potatoes. As for what you listen to, that too has an influence on who you are and, naturally, vice versa. With this in mind it is with some disdain that I find myself plumped among the masses when it comes to…