Testing Documentation

Reading time: 2 mins As part of the product, testing documentation seems like an obvious thing to do, but what does it really mean? I’ve fielded the question in a few different places now and it’s always interesting to delve deeper and understand the rationale behind the request. “We should test the documentation”, seems like a harmless enough statement…

Finish This Sentence

Reading time: 3 mins Ignoring the fact I have been specifically tagged, and not completed, a few memes in the past couple of months, this one I think I can tackle. Thanks to Cliff for the open invite. 1. My uncle once: remembered my birthday (LOL!!). 2. Never in my life: have I chosen to eat a raw tomato,…

This and that

Reading time: 2 mins Summer holidays make it easy to keep on top of RSS feeds, and easier to spot some ace new blogs. Check out this one, I think it could be quite good. ∞ My father-in-law is back in Scotland for the month, so we’re off to see him tonight and I’m really REALLY hoping he wants…

Usability Matters

Reading time: < 1 min Anyone working in the software industry will know the term “usability” and have a reasonable idea of what it entails. As a technical writer, a user advocate within the development team, there is typically an overlap between how we think, and how usability specialists think. For starters, anyone who is delivering information should know who…

Weekender

Reading time: < 1 min Friday night – a LARGE meal and a few beers left me feeling a bit bleurgh, but it was a good laugh. Was quite happy to get the last train home for a change. Saturday – lunch in Perth, absolutely first class meal, then off to Dunkeld to catch the bride and groom emerging from…

Writer River is back!

Reading time: < 1 min I dropped Tom an email about Writer River last week, and he alluded to some of the issues he mentions in his post in his reply. Little did I know that Writer River was soon to be hacked! I love the idea behind the website though, so it’s good to see Tom is still keen…