Quality time

Reading time: 2 mins I’m at a conference, having dinner with some of the attendees. I’ve met them before, know them well enough on a professional basis and talk turns to Twitter and Facebook. Turns out the three of us are developing very similar relationships with Twitter and Facebook, namely that we now approach each service with a view…

Working globally

Reading time: < 1 min The big picture is coming together. Development teams in seven different locations round the world, contracted technical writers in some locations, none in others and a product line that is merging… why that all sounds like a challenge! I’m still in discussion about how we will gather information from disparate teams using different processes (some…