Consideration Layer Model

Reading time: 3 mins As a technical writer, every decision you make is influenced by several discrete things, considerations for either the audience of the information, the process you’ll need to follow to collate and verify the information, and so on. Every decision requires such considerations but is it possible to model these? Some background first; I don’t revisit…

Landfill Indie

Reading time: < 1 min Great article about the current state of the UK music scene. Now, whilst I disagree that the Fratellis fall into this camp and feel it is a tad harsh to blame all of this on the Arctic Monkeys, the article mirrors my current thoughts, largely fuelled by listening to X-FM in the morning commute to…

More nothing

Reading time: 2 mins I’m not sure if it’s the lull after the last few frantic weeks but I find myself ebbing between tasks, bumping around on the current, rudderless for the moment, with nary a breeze to prod me gently onwards. In saying that I did re-organise the bedroom yesterday, whilst Louise shampooed the living room carpet. We…

Normality resumed

Reading time: 2 mins … whatever that is… As the week draws to a close my mood is liftening (err… that’d be “lightening” and “lifting”) considerably. I’ve spent the last week facilitating meetings which have the teams looking at how they work and coming up with improvements. To get to the improvements they are asked to consider what went…

Quick iPhone Thoughts

Reading time: < 1 min Whilst it isn’t as full featured as, say, the HTC Touch Diamond, I can’t think of anything that I’m really missing. Text messages appearing as a conversation thread is so much better than the traditional display method (one text per screen). Intuitive? Very. Although there are a few funny things, for example, you CAN set…

Stop Writing Manuals

Reading time: 2 mins No-one reads the documentation anyway, so why do we persist in writing user guides, instruction manuals and all the other types of document-centric information silos that we all quietly loathe creating in the first place? Unless you have a contractual agreement to compile information into a document, it’s our job to figure out how best…