Happy New Year

Looking forward is always a good thing, but I'm going to start this year by looking back at the lessons to be learned. Things I will need to improve upon include better planning of work, there is one big project that I will head up that needs to be delivered by September, so I'll be

Say Thank You

As some of you will now be aware, I am no longer writing my monthly Blog News column for the ISTC newsletter, InfoPlus+. It actually started life here on this blog, every week (or so) I used to post a list of interesting posts and blogs and for a while there was an overlap but,

Why seems to be hardest word

I was chatting to a new colleague, an experienced technical architect, the other day to give him an overview of my team and what we produce. He asked what type of information we provided, was it the "clicky clicky" type or something more useful that explains how our product works. I assured him that we

What is your job title?

In the past I've held the following positions: Technical Administrator Technical Writer Documentation Specialist Technical Communications Manager Publications Team Leader The first three have similarities as they were all grounded in the production of technical documentation. The latter two are essentially the same thing, leading a team of technical writers producing technical information. None of

So that was TCUK12

It's been a few days since I got home after the Technical Communications Conference this year, and I've been digesting and mulling over some of the ideas and thoughts gathered from the speakers and conversations. The conference was in a new location, Newcastle, and that brought a different feel to the event. Hard to put

TCUK 12

The time has come, so Gordon said, to talk of many things, of slides and chats, and learning facts, and something else that rhymes but I'm rubbish at poetry (with sincere apologies to Lewis Carroll). Enough of that though, what I want to talk about is the Technical Communications Conference 2012 (TCUK12) and why you

TCUK – Call for Papers

Call for Papers for TCUK 12 Dear reader, You are an intelligent person, have you ever considered sharing your knowledge with others? Perhaps doing a short presentation at an industry conference? Regardless of your experience, or industry, the Technical Communications UK conference wants you! New speakers and experienced speakers - all welcome Regardless of whether

Conference bound

There are three of us travelling down to the Technical Communications conference in Oxford. We fly down tonight, back on Thursday evening and I must admit I'm really looking forward to it. And yes, I've still to finish my presentation (just a couple of rehearsals left though). For those of you who can't make it,

TCUK10 – quick guide

This is an update to a previously published post. Not all of the sessions are scheduled yet, so I'll update this as and when but, if you are wanting a quick print out of the session to, for example, convince your boss to splash some cash, then hopefully this PDF will do the trick: Technical

Twitter is useful

At the Technical Communications conference last year, I had a couple of discussions with people about Twitter. I was mostly trying to convince them of why I found it valuable, they were mostly of the opinion it was noise about what people had for lunch. I've recently been reminded of the value Twitter can have,

Role of Social Media

A few months ago I was approached to write a piece that would be featured in a special supplement for the ISTC Communicator magazine. The supplement, sponsored by Adobe, was to be titled "The role of social media in technical communication" and after my presentation on blogging at the Technical Communications conference last year, I

Strange Bias

Pulling together my monthly column for the ISTC (I write about blogs, unsurprisingly), I noticed something rather odd. I really, sincerely, hope this isn't something I've been unconsciously doing but it does seem that many of the technical communications blogs I follow, and which I feature in my monthly column, are written by men. Given

How I use Twitter

In his closing presentation at the recent Technical Communications Conference, RJ Jacquez outlined how he uses Twitter as a way to communicate with the users of his product, and as a way to share ideas with, and learn from, other technical communication professionals. There were several people at TCUK09 that used Twitter throughout the conference,

Notes from Technical Communications Conference

These are transcribed from my hastily written scrawls throughout the day. Smart Authoring for a Smarter Planet The keynote presentation by Peter Angelhides Set the tone well for bigger thinking about our profession, broadening the scope to the world wide consumption of information and how it can be processed intelligently. Information for your products is

Thoughts on TCUK09*

Having had a few days to process my thoughts about the Technical Communications Conference I can confidently say that it is the best professional conference I have ever attended. I'll post up specific notes tomorrow, but I wanted to touch on some of the themes that seemed to be driven out of most of the