Happy New Year

Looking forward is always a good thing, but I'm going to start this year by looking back at the lessons to be learned. Things I will need to improve upon include better planning of work, there is one big project that I will head up that needs to be delivered by September, so I'll be

Say Thank You

As some of you will now be aware, I am no longer writing my monthly Blog News column for the ISTC newsletter, InfoPlus+. It actually started life here on this blog, every week (or so) I used to post a list of interesting posts and blogs and for a while there was an overlap but,

So that was TCUK12

It's been a few days since I got home after the Technical Communications Conference this year, and I've been digesting and mulling over some of the ideas and thoughts gathered from the speakers and conversations. The conference was in a new location, Newcastle, and that brought a different feel to the event. Hard to put

TCUK10 – quick guide

This is an update to a previously published post. Not all of the sessions are scheduled yet, so I'll update this as and when but, if you are wanting a quick print out of the session to, for example, convince your boss to splash some cash, then hopefully this PDF will do the trick: Technical

How I use Twitter

In his closing presentation at the recent Technical Communications Conference, RJ Jacquez outlined how he uses Twitter as a way to communicate with the users of his product, and as a way to share ideas with, and learn from, other technical communication professionals. There were several people at TCUK09 that used Twitter throughout the conference,

Notes from Technical Communications Conference

These are transcribed from my hastily written scrawls throughout the day. Smart Authoring for a Smarter Planet The keynote presentation by Peter Angelhides Set the tone well for bigger thinking about our profession, broadening the scope to the world wide consumption of information and how it can be processed intelligently. Information for your products is

Thoughts on TCUK09*

Having had a few days to process my thoughts about the Technical Communications Conference I can confidently say that it is the best professional conference I have ever attended. I'll post up specific notes tomorrow, but I wanted to touch on some of the themes that seemed to be driven out of most of the