Mundane life

Reading time: 2 mins

Well I think I’ve spoiled you all enough for the moment, so I’ll withhold my next piece of literary ramblings for another time. That makes it sound like there is something waiting in the wings. There isn’t, just to be clear. I make it up as I go along, honest. And so to everyday matters….

Improve the experience

Reading time: 3 mins

Recently, Tom suggested that: if someone can figure out how to make help whallop the user with wonder and awe, it will be the creative innovation of the century. Once we begin to establish a standard and a precedence, people’s beliefs will change from feeling that “all help is useless and unimportant” to “the help…