Tag: <span>SMS</span>

I don’t set resolutions but I always end up with some, this year is turning out no different.

Last year the theme seemed to become ‘be healthier’. Whether that was in body (eating healthier, trying to get more exercise) or in mind (avoiding ‘drama’ wherever possible) it seemed to work.

That theme remains for this year but more by way of habit, although I do need to re-enforce it a little better, and it already seems like this year the theme is around simplicity.

My new role at work is seeing me involved in conversations about processes which seem overly complex.

I’m slowly decluttering my flat, my possessions to remove as much of them as I can. I just don’t need so much ‘stuff’. Case in point, I received my Pebble smart watch and promptly sold it. Why the hell do I need to receive SMS and email notifications on my watch? Yet another thing that I would end up just switching off.

I’m about to ditch App.net too, Twitter suffices, and Facebook remains useful as it encompasses a different set of people.

I’m also learning to let go of some things, leave them in the past where they belong. My own expectations of me, the expectations I place on others, well they’ve tripped me up in the past but more recently I’ve seen how destructive they can be and so I’m slowly finding ways to let them go.

Now, who wants to buy an XBox 360?

Personal Musings

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I just found this sitting in my drafts folder. The company name has changed (we are now Kana Software) but the premise is the same. Interestingly, the parallels between our thoughts on customer service and the thoughts in tech comms of better integration within a support system (providing information as part of call deflection) are striking. I’m going to try and pull these together in a future post.

I was asked to write an article for Credit Control Journal on behalf of the company I work for, and for the sake of historical archiving (and so I know I have it somewhere), here is that article.


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Yesterday I mentioned that seeing Glasgow was on my agenda for the coming fortnight.

Perhaps I should’ve checked that I could still get tickets. Arse. All sold out.

That leaves the SMS tour round Merchant City, and the Open Door Day. We’ll probably go for a wander round the Necropolis ourselves though as Louise and I share the same fascination of cemetries (for reasons I won’t go into here, and that only a handful of people know, he said, mysteriously).

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SMS Lingo Translator
(Via Lockergnome)
Glad I found DIS, Im crap w DIS lingo stuff, so DIS site shud cum n handy l8r 😉

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