Hacking Author-it Webhelp

Reading time: 4 mins

Finding the right solution for a problem isn’t always easy but sometimes, if you are very lucky, the solution will fall straight into your lap. Such was the case with our switch to Author-it even though we didn’t fully realise it at the time. I’ve covered our reasons for switching from FrameMaker to Author-it elsewhere,…

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Author-it Web Help Configuration Wizard

Reading time: < 1 min

For version 5.3, Author-it released new web help templates and having played with them a bit I have to say I like them. However I was struggling to see how to enable some of the options that you can see in the example Author-it provide, so off into the HTML and CSS files I headed…

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Lessons learned

Reading time: 2 mins

It’s all go at McLean Mansions but that’s nothing new for the first week in May with my sister celebrating her birthday on the 5th and my sister-in-law celebrating hers on the 7th. Of course that means presents and nice meals in restaurants, so we were out for dinner on Monday evening, and we’re back…

Designing websites

Reading time: < 1 min

As well as my full-time job, in my spare time I also design and build websites. It’s something which fits well with my skillset as a technical communicator, and allows me an insight into the world of development as well and has mirrored my career every step of the way. The first company I worked…

UA Conference Notes – Day 2

Reading time: 4 mins

Notes and thoughts from Day 2 of the User Assistance Conference Session 1 – Juliette Fleming – XML Tagging and Search Facets An early start for an interesting session in which Juliette outlined how Oracle have introduced search Facets to their online help system. Essentially a facet is a tagged chunk of information or help…

UA Conference Notes – Day 1

Reading time: 3 mins

Notes and thoughts from Day 1 of the User Assistance Conference Session 1 – Tony Self – Emerging Help Delivery Technologies It’s been quite a while since I heard Tony speak but as ever he provided an entertaining, if somewhat limited, presentation. Covering the various types of help viewing technologies he nicely summarised some of…

Recently Read

Reading time: 2 mins

12 Lessons for Those Afraid of CSS and Standards “It took me two years to break out of the comfortable prison of layout tables, and another two years before I could use CSS to produce layouts that were originally intended for tables.” “The buzz about Web 2.0, CSS, and myriad other subjects of the bleeding…

On being busy

Reading time: 2 mins

A returning theme but one which I always feel compelled to explore. Hey, who said “avoidance tactic”! Shutup. I am, at present, in the midst of three new designs, all for different people. One has a wireframe complete but is awaiting graphics from which I’ll key the colors and style, one is purely a CSS…

CSS for layout

Reading time: 3 mins

… and why you should use it. Separating content from structure and style is a common theory, widely accepted to those of us either using or investigating single source solutions for our documentation. The same theory has been applied to web development and offers similar benefits. CSS-based web design developed in parallel with the growing…

Blueprint

Reading time: < 1 min

Blueprint is a CSS framework, which aims to cut down on your CSS development time. It gives you a solid CSS foundation to build your project on top of, with an easy-to-use grid, sensible typography, and even a stylesheet for printing.

And so, it begins

Reading time: 2 mins

Please excuse the dust, and mind your feet, I’m still tidying up. I was always told you should finish a website before launching it but, in the days of instant gratification that advice seems somewhat stilted and old-fashioned. So here it is, yes, it’s another blog. I’ve been blogging for many years now but this…

Musical notes

Reading time: 2 mins

Over the past two years, driven largely by my previous co-workers I’ve been exposed to a wider amount and range of music than I have for many a year. On average I was buying at least two albums a month (the large majority being MP3s from iTunes, although the lure of FOPP still resides), none…

All change!

Reading time: 2 mins

So, there are a few things around here that are still a bit.. erm.. broken. In the spirit of transparency, and in case I’ve missed anything that you’ve spotted, here is everything that will be fixed or changed in the coming week, fortnight.. month? Archive page – this will be slightly different from the previous…

Mixed message

Reading time: 2 mins

Aretha caresses my ear as the headlines leap off the page and stab my eye. News of a Home Office campaign to warn men that “having sex without consent could lead to a prison sentence” is launched today. I didn’t think that was something new, but it turns out it’s more to do with raising…

Constantly Diverse

Reading time: 4 mins

Prompted by this discussion about typography on the web and having been working through the archives here (still to finish) I’ve come to a ground breaking, earth shattering conclusion. No, seriously… If you are interested in my take on web design issues, read on. If not… er… come back later (but DO come back!).