Big plans take time

I'm procrastinating. I've reached a certain point in the work I'm doing that requires the completion of a very large planning spreadsheet. I'm currently looking at all of our content with a view to restructuring it to fit better with the way our customers work hopefully making it easier for people to browse the content.


I recently attended the Glastonbury Festival and, despite the mud and mayhem around me, found myself pondering an issue that we have in our documentation set. Throughout the week I was at the festival I spent a lot of time consulting a map of the festival site, trying to figure out both where I was

Glasto – Sunday

We decided on a later start on Sunday, largely because we were knackered and not that fussed about seeing any of the bands on earlier. In hindsight this was a good move as it means we weren't out in the blazing hot sun all day, but even then we had to seek out the shade

Glasto – Saturday

Saturday and we awoke, grabbed a roll and sausage and some much needed caffeine and looked at the sky. Grey clouds everywhere. We decided to hang around the tent until later and, thankfully, the cloud started to break up and patches of blue started to appear. Off we scuttled again. Now, I know a lot

Glasto – Friday

Friday sees the start of the music festival proper. We had a rough idea of who we'd like to see but were happy to change our plans and so it was that we ended up catching part of Beardyman's set at Dance East, before trudging halfway across the campsite to grab lunch at West Holts


I've finally been to Glastonbury. No more can I sit at home, on my comfy sofa, in a dry place with clean toilets, watching the highlights and think that I'd like to go there some day, that it must be an 'experience' and that I'm missing out on something. Been there, done it, got the

Conference chatter

"The time has come," the Walrus said, "To talk of many things..." It's that time of year again, with the UA Conference currently underway (see what people are saying about it on Twitter) and the Technical Communication UK conference just around the corner. We are lucky enough to be able to get to such events,

Plan for a plan

I'm a planner, a goal oriented person. Sometimes it really pisses me off but even subconsciously I'll break down the simplest thing and give myself a goal. It can be handy when it comes to keeping up with chores (I won't sit back down until I've put a wash on and cleaned the bathroom) and

Where is everyone?

The attendance at last nights ISTC Area Group meeting in the West of Scotland was poor, and as it seems to fluctuate quite dramatically at times (we went from four people to ten and back again in the space of three meetings) I'm trying to figure out why. Is it apathy? Laziness? Lack of awareness?

Time flies…

Hard to believe that's six months of the year gone already. But it has and that means that Glastonbury is only three weeks away! I really need to buy me some wellies. Other than that, life is good. I'm on the verge of, finally, buying a bike through the Cycle to Work scheme, which I'm

I did done a guest post

Odd how writing for someone else sparks my creative side yet I struggle to write for my own blog... Anyhoo, Lori asked, I said yes and the resulting blog post is now available on her blog - Rarely Wears Lipstick: But, honestly. But don't just read my guest post, check out the other guest posts

What else do you do?

If ever I needed proof that I am not a bastard I need only look at what I tend to do in my spare time. For not only do I look and crack the same crap jokes as my Dad, I also seem to have the same need to be busy that he has. Admittedly,

Points of confusion

What are you thinking when you review documentation? We recently had a short discussion about how peer review, what we thought it was and how it should work. For us, having another member of the documentation team look over your work is useful for several reasons. Whilst we have distinct technical and editorial review stages,

ISTC West of Scotland Area Group meeting

The next ISTC West of Scotland area group meeting in Glasgow will take place on Thursday 9th June 2011, from 7.30 pm onwards. Come along to talk about latest news and trends in communication, or just to meet other communication professionals. The event is free and open to anyone interested in technical communication, such as