As a very old and very wise man once said: “Problems will only occur if someone else fucks up”.
Well I’m not sure if he was particularly wise but he was very VERY old.
Anyway, it turns out you can’t rename your Car Tax online if you don’t have an electronic MOT. You also can’t do it by phone. This is doubly frustrating as our car DOESN’T NEED A MOT!!!!!!
So having been through their online system once more last night, where it states that “where applicable” you may be asked for electronic MOT details, and through their phone system which states the same, and both times the application process just stops with no explanation, I now find myself typing up a blog entry whilst waiting to speak to a human being.
I’m currently pondering if the system is screwed up deliberately to make it impossible for people to get the Car Tax and so incurring a fine. I’m also pondering that I should have done this last week. I’m also pondering that we are currently without a valid car insurance certificate (it’s in the post) as I’ve only just renewed it. Maybe I’d better organise that first…
Ahhh yes, but a fax cover letter won’t be accepted, will it? Arse.
Yup, DVLA have confirmed that it needs to be an original cover letter. Which we don’t have as “it was a bank holiday on Monday” which means the letter wasn’t sent out until yesterday. Clever online system that, knows when it’s a bank holiday…
So, no Car Tax, no proof of Car Insurance, and the advice from the DVLA is “to keep the car off the road”. That’ll be the car that Louise has at work, that she needs to use to get to work as there aren’t any buses.
So now is where I hold up my hands and say I should have organised all this last week.
Won’t stop me emailing the DVLA to tell them their online Car Tax system is crap though (that bit most certainly ISN’T my fault).
God, I hope today gets better. Thoroughly fucked off now.