A quick thanks to everyone who took the time to a/ read my book list b/ suggested what I should read next. After some deliberation I plumped for Ghostwritten (although if I’m honest, it’s mainly because it’s been sitting on my shelf the longest, came recommended by Caterina if I remember correctly). Don’t know why I hadn’t read it having enjoyed number9dream so much.


Congratulations to Chelsea. Whilst the millions invested obviously have had a large bearing it was certainly a team effort in the game last night. Great game to watch as a neutral as well.


Call centres
I’m guessing the phone systems are computerised, so why don’t they publish the current queue time data to a website somwhere, or at the very least do some analysis and release some info on when is best to call.

Do they already and I’ve missed this vital piece of information?

Granted the initial publicity might not be too complimentary but I think, for the customer anyway, this would be a great step forward for a lot of companies.


It’s another glorious day, he says as he wistfully gazes out of the window. Not a cloud in sight. I think I’ll go for a walk at lunchtime, nip down to the shop or, better still, grab my camera and wander through the local woods.

UPDATE: Blue skies and brass monkeys. brrrrrrrrrrrrrrrrr.