When users don’t want help

For a while now I’ve been watching video presentations from the likes of the TED and GEL sessions. Largely these are delivered by people who are at the forefront of their field or who challenge common perceptions with some unique thinking. The TED (Technology, Entertainment, Design) sessions can be a bit random but they are always entertaining as they are delivered by people with a real passion for what they do, to an accomodating audience, by experienced presenters. It’s a good combination. The GEL (Good Experience Live) conference is, as the name suggests, focussed on good experience. Which begs the question “What is good experience?” but there are others far better versed in giving an answer to that question so …

Continue reading

Got TED?

Have you heard of the TED conference? (TED stands for Technology, Entertainment, Design) No? It’s been going a while now, and got started back in 1984 …out of the observation by Richard Saul Wurman of a powerful convergence between Technology, Entertainment and Design. The first TED included demos of the newly released Macintosh computer and Sony compact disc, while mathematician Benoit Mandelbrot demonstrated how to map coastlines with his newly discovered fractals and AI guru Marvin Minsky outlined his powerful new model of the mind. As well as the conference they share some of the sessions on the internet (freely under Creative Commons license). The quality of these sessions remains high with some of the brightest minds of current times …

Continue reading