In the past I’ve held the following positions: Technical Administrator Technical Writer Documentation Specialist Technical Communications Manager Publications Team Leader The first three have similarities as they were all grounded in the production of technical documentation. The latter two are essentially the same thing, leading a team of technical writers producing technical information. None of…Continue reading What is your job title?
Where do you want to be in 5 years time? Hands up everyone who has been asked that in an interview at some point (now quick, put your hand back down or your colleagues will start to stare..). Having been in my current job for just over 3.5 years, I thought it would be interesting…Continue reading 5 years time
Having been in a bit of a lull, I recently asked those who follow me on Twitter what I should blog about. This post is in response to a suggestion from Peter Anghelides who replied: “Blog about why you became a technical author?” Which is a good a topic as any as, like many people…Continue reading Why I am a Technical Writer
My name is Gordon McLean, I am a Technical Communicator* and I am proud to be a jack of all trades. I recall once being asked to breakdown all the skills required to be a Technical Writer, and then to provide a list of daily work tasks. The list of skills was to be used…Continue reading Jack of all trades Pt. 2
The following is largely focussed on the software industry as that is where my experience lies. I’ve been an on/off member of the TechWR mailing list for many years now. I dip in and out of threads depending on my current work and knowledge levels. The membership of the list is fairly wide-ranging, with people…Continue reading Technical Writing Evolved
Proof, if more proof were needed that keeping the user in mind when designing a product, document or website really does work. Renewing a support contract with a client, I was asking them if the website had been beneficial and if there was anything about it that had worked well. The response wasn’t quite what…Continue reading User-focussed Design Works!
Please excuse the dust, and mind your feet, I’m still tidying up. I was always told you should finish a website before launching it but, in the days of instant gratification that advice seems somewhat stilted and old-fashioned. So here it is, yes, it’s another blog. I’ve been blogging for many years now but this…Continue reading And so, it begins