New Manager: How soon is *not* too soon to start changing things?

I recently received an email which asked: Since my career seems to be following a path broadly similar to yours … I’d love to know what your experience was and any lessons learned. Specifically Mark, who sent the email, asked a few questions: How do you take over as manager for a group of technical writers? How do you get better management buy-in (promise cheaper or faster docs?)? What are the first activities you should do (content audit, benchmarking?)? How soon is *not* too soon to start changing things? I’ll break each question out into a new post, so without further ado, onto question #4. How soon is *not* too soon to start changing things? The compulsion to change or …

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New Manager: What are the first activities you should do?

I recently received an email which asked: Since my career seems to be following a path broadly similar to yours … I’d love to know what your experience was and any lessons learned. Specifically Mark, who sent the email, asked a few questions: How do you take over as manager for a group of technical writers? How do you get better management buy-in (promise cheaper or faster docs?)? What are the first activities you should do (content audit, benchmarking?)? How soon is *not* too soon to start changing things? I’ll break each question out into a new post, so without further ado, onto question #3. What are the first activities you should do (content audit, benchmarking?)? First things first, make …

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New Manager: How do you get better management buy-in?

I recently received an email which asked: Since my career seems to be following a path broadly similar to yours … I’d love to know what your experience was and any lessons learned. Specifically Mark, who sent the email, asked a few questions: How do you take over as manager for a group of technical writers? How do you get better management buy-in (promise cheaper or faster docs?)? What are the first activities you should do (content audit, benchmarking?)? How soon is *not* too soon to start changing things? I’ll break each question out into a new post, so without further ado, onto question #2. How do you get better management buy-in (promise cheaper or faster docs?)? Management buy-in is …

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New Manager: How do you take over as manager for a group of technical writers?

I recently received an email which asked: Since my career seems to be following a path broadly similar to yours … I’d love to know what your experience was and any lessons learned. Specifically Mark, who sent the email, asked a few questions: How do you take over as manager for a group of technical writers? How do you get better management buy-in (promise cheaper or faster dox?)? What are the first activities you should do (content audit, benchmarking?)? How soon is *not* too soon to start changing things? I’ll break each question out into a new post so, without further ado, onto question #1. How do you take over as manager for a group of technical writers? Carefully! Typically …

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