Going Global

One of the challenges the team will face this year is how to coordinate the creation of product documentation with geographically dispersed teams,¬†across different product lines. At present we have engineering teams in Glasgow, Belfast, Limerick, Jakarta, Sunnyvale CA, and Bedford NH, building four products and maintaining five other legacy applications.¬†Currently we have six technical writers in Glasgow and one in Belfast. Initial assessments suggest there is a bit of a resourcing gap (a separate issue I’m dealing with) but beyond that the main challenge will be figuring out how to best work with these disparate teams. I have asked this question in a couple of places and had some excellent responses. Some cover things we had already considered but …

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Random notes of no importance

Faster Pussycat! Kill! Kill! Is it wrong that I’d really rather Ollie killed the mice rather than bring them into the house to play? It’s one thing picking up a dead mouse, quite another to spend 20 minutes chasing a live one round the living room at 3 am. Melody Gardot & R.E.M. After catching her appearance on Jools Holland (and as a side pondering, does anyone refer to it as “Later… with Jools Holland”? No, it’s just “Jools Holland” innit) I listened to some samples from her album and promptly purchased it. Listening to it I can picture her onstage persona, sultry jazz singer, and I wonder if that impacts how I engage with her music? It was the …

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The art of complaining

Apparently we are rubbish at it, us Brits. We’d rather quietly seethe than give voice to any kind of negative comment or any hint that we are complaining. I’m an occasional complainer, mainly because I just don’t see the need to bother with things I consider mundane so I tend to save up my complainments* and currently they are all being focussed on a letter of complaint. There is a twisted joy to writing a nice meaty letter of complaint, I guess it’s akin to actors preferring to play the bad guy, it’s much more fun. That said I have never ever written a letter of praise. Maybe I should do one of those too, balance out the karma?? Anyway, …

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Google Docs

Make my living writing software documentation. There is, of course, much more to it than that, but that remains the bulk of the job. I also write as a hobby, both on this blog and on my other more personal blog. I also maintain a third website although that has been somewhat neglected recently (note to self: get the finger out!). Suffice to say I write a lot. In addition to that I have also adopted what is increasingly known as ‘web worker’ tendencies. As I work with, and on, computers it is simple enough to switch between different tasks, and the web is a key part of that working practise. And the key part of that practise, for me, …

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Combine & Conquer

Combine and conquer It’s been so long since I started this whole ‘oneman’ thing, combining all my online ‘identities’ into one amorphous mass, that it was quite good to take a break, step back and make sure that it’s working for me. Ultimately the creation of onemanwrites.co.uk was to stop the build up of “work” related thoughts and allow me somewhere to expand my musings on Technical Communications and explore web design theories in a little more depth than I have here. That leaves Informationally Overloaded as my “pop culture/diary/splurge” site. Simple. Of course running two personal blogs, maintaining a side job (onemandesigns.co.uk – which started the whole “oneman” thing), and keeping on top of Scottish Blogs means I need …

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