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Day in, day outI work in the field of Technical Communications (which is full of poppies and grazing sheep… sorry…). Essentially, whilst I am a ‘team lead/manager’, I am mainly a technical author by trade. So what is a technical author? Basically it is someone who writes manuals. But, as with every other job, there is a lot more to it than that. Our job loosely includes information design, graphic design, indexing and editing skills, the ability to write accurate, unambiguous and technically valid information (usually from a description of how something will function rather than from a completed component), the ability to understand our audience, what information they want, how they want it presented, and how we can best …

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