At TCUK12 this year, I chatted with several people about authoring tools. Vendors, other technical writers, managers, I asked the same two questions, again and again. What authoring application do you use, and why do you use it? The answers were illuminating, interesting and always useful. There are many, many options out there, catering to…Continue reading What do we want?
The time has come, so Gordon said, to talk of many things, of slides and chats, and learning facts, and something else that rhymes but I’m rubbish at poetry (with sincere apologies to Lewis Carroll). Enough of that though, what I want to talk about is the Technical Communications Conference 2012 (TCUK12) and why you…Continue reading TCUK 12
Random thought: Has the rise of (talk of) emotional content (affective assistance) been driven by the concentration, over the last few years, on technological solutions? Single sourcing, XML, DITA, DocBook, and all the rest have (rightly) taken our profession forward, so I guess it’s natural that the general trends, as well as refocussing on the…Continue reading Technology vs Emotion
One of the more popular posts on this blog is titled DITA is not the answer and, whilst things are certainly moving forward, it’s a little sad that it is still valid. A recent comment on that post suggested that it’s not just DITA that is lacking, it’s the working realities of single source that…Continue reading Does single sourcing content work?
I’ve waffled on about single source and our plans for long enough so, as we are finally starting the process itself, I thought I’d capture some information as we go along. However, it’s probably good to set the scene, so I’ll cover that stuff first. Over time you’ll be able to see all the posts…Continue reading How do we structure our topics?
I’ve waffled on about single source and our plans for long enough so, as we are finally starting the process itself, I thought I’d capture some information as we go along. However, it’s probably good to set the scene, so I’ll cover that stuff first. Over time you’ll be able to see all the posts…Continue reading How do we move to single source?
Tom Johnson has had a look at the survey recently published by the HATT matrix website on help authoring and, by pulling in the results of some other surveys in the same area, has extrapolated some good conclusions from them. He rightly points out that surveys need to be taken with a pinch of salt…Continue reading Thoughts on HATT Survey thoughts
Notes and thoughts from Day 1 of the User Assistance Conference Session 1 – Tony Self – Emerging Help Delivery Technologies It’s been quite a while since I heard Tony speak but as ever he provided an entertaining, if somewhat limited, presentation. Covering the various types of help viewing technologies he nicely summarised some of…Continue reading UA Conference Notes – Day 1
Recently Scott Abel posted a heartfelt plea to get people all psyched up about how to better promote DITA to the rest of the world. He backs the idea of the DITA Adoption Technical Committee, stating that: “we need excellent communicators with the gumption, know-how, and network to get the word out about the many…Continue reading Promoting DITA without promoting DITA
A quick welcome to anyone visiting from the ISTC Communicator magazine. I feel a little spoiled getting two mentions in subsequent pages (10 & 12 if you are wondering) but I’m not really complaining. Over the past year or so I’ve definitely got the feeling that the ISTC is changing, and it certainly feels like…Continue reading Hi there