Mailing Lists

I’m a member of a few mailing lists, TechWR, IAI, ISTC, Framers, WebWorks, to name but a few. Add in several high volume internal mailing lists and my email count easily tops out at a couple of hundred a day. Naturally I filter all of these into folders, and not all are read, but it still takes a large portion of my time to manage my email. As such, I’m constantly looking for better ways to handle my email load (I’ve managed ‘inbox zero’ at home but not at work, yet) and recently I’ve found myself tempted to follow a recent suggestion by Merlin Mann, namely the “Trusted (and lazy) email filter”: For a very noisy, high-volume list, filter all …

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On Triangles

This post is directly prompted by a discussion on TechWR which, whilst it occasionally frustrates, continues to provide plenty of scope for thought. Sylvia Braunstein asked about “Avoiding documentation bottlenecks whilst maintaining quality” and a couple of emails later the responses headed into a familiar territory. I call it the “management choice triangle” (or sometimes just the “pick two”) but you’ll all know the triangle, in one format or another, and under various guises, the premise is largely the same. “Good, fast or cheap, pick two.” However, as much as I prefer and encourage a minimalist writing style I think that summation is damaging. This particular triangle has been discussed, at length, by others but it’s always been something that …

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