On Triangles

This post is directly prompted by a discussion on TechWR which, whilst it occasionally frustrates, continues to provide plenty of scope for thought. Sylvia Braunstein asked about “Avoiding documentation bottlenecks whilst maintaining quality” and a couple of emails later the responses headed into a familiar territory. I call it the “management choice triangle” (or sometimes just the “pick two”) but you’ll all know the triangle, in one format or another, and under various guises, the premise is largely the same. “Good, fast or cheap, pick two.” However, as much as I prefer and encourage a minimalist writing style I think that summation is damaging. This particular triangle has been discussed, at length, by others but it’s always been something that …

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