'Django' Untangled: the Legend of the Bad Black Man – The Chronicle Review – The Chronicle of Higher Education Redesigning Google: how Larry Page engineered a beautiful revolution | The Verge How To Find Common Ground When Engineers Don’t Like Features Users Know: Expect More From Product Managers My Time — Your Intellectual Dentist —…Continue reading Reading


I’m sitting in a hotel room, it’s 8am, I’ve had breakfast, and we leave for the office in 20 mins. I have a couple of meetings scheduled, but thankfully I’m not too busy today. This is not been the story for the rest of this week. Instead we’ve been leaving at 8am and starting full…Continue reading Space

Everything Changes

Everything Changes A new year, a fresh challenge. I’ve been working in the Technical Communications field my entire career. From those first days, stumbling my way around FrameMaker 4 with only a vague idea of what I should be doing (and largely using the FrameMaker User Guide as a sample of both approach and layout)…Continue reading Everything Changes

Faith less

I can’t get no sleep. That was pretty much the story of last week, with a million and one thoughts rushing through my head. I’d go to bed, read to relax and drop off, only to awaken a couple of hours later, wide awake. Sometimes I’d get back to sleep after a couple of hours…Continue reading Faith less

Going Global

One of the challenges the team will face this year is how to coordinate the creation of product documentation with geographically dispersed teams, across different product lines. At present we have engineering teams in Glasgow, Belfast, Limerick, Jakarta, Sunnyvale CA, and Bedford NH, building four products and maintaining five other legacy applications. Currently we have six technical…Continue reading Going Global

Happy New Year

Looking forward is always a good thing, but I’m going to start this year by looking back at the lessons to be learned. Things I will need to improve upon include better planning of work, there is one big project that I will head up that needs to be delivered by September, so I’ll be…Continue reading Happy New Year