bookmark_borderQuiet your moaning

I hate people who moan.

Which is odd as I do like a good old-fashioned whine from time to time but that’s more a cathartic reaction to a crap day than a perpetual state of bloody-minded dourness. Some people probably spend large portions of their life wondering why they have few friends and why they never really feel happy. Actually that’s not true, the moaners of our world have a habit so deeply ingrained they are undoubtedly unaware of themselves and the annoyed by-standers who would really like them to just SHUT UP.

Of course when it comes to any form of self-loathing, everything is relative. MY life sucks more than yours, MY day was worse than yours, MY luck is worse than yours… and so on.

It does seem to be on the rise, this insistence that I have to listen to every gripe and groan, no matter whether they are valid or not. So I’m doing what I can to combat it, fighting back in the only way I know how.

I’m being the cheeriest bugger in the office.

Admittedly it seems to be freaking people out a little but hey, whatever works, right?

I wish I could understand the motivation behind the constant moaner, surely no-one is THAT miserable ALL THE TIME? Surely there is something that offers them a glimmer of hope, a hint of happiness… I mean something OTHER than Celebrity X-Jungle Dancing, or whatever it’s called.

bookmark_borderSite Notes

Just a couple of things to point out.

RSS Feeds
Adrian pointed out, quite rightly, that I have 4 RSS Feeds when I only really need 3, and even then they aren’t brilliantly titled.

So I’ve sorted that out. If you have any issues you may need to resubscribe. Sorry for the hassle.

Archives
Switched out the “smart archives” plugin for “smarter archives” plugin. The archive page is a lot quicker loading now.

Comments
Thanks to a heads up from.. eh… someone in my RSS list, I’ve added comment previews. The buttons are a bit wonky right now but I’ll get them sorted soon.

Logo
Not sure if anyone else spotted this one but that vertical line between the head and the text, it had a funny background colour for some reason. Thought I’d fixed it a while ago but apparently I hadn’t. Fixed now.

Not bad for 15 mins work eh.

bookmark_borderFAO (some) bloggers*

Dear, …grayblog…, A beautiful revolution: blog, Amateur Shutterbug, An Unreliable Witness, Autoblography, Back in a Bit, Becky’s T-Blog, bitful, Blackbeltjones/Work, Blogging and Knitting; The Home of Domesticated Bloggage, Blogzira…, bloomfield.me.uk, Blue Witch, bob’s yer uncle, Boob Pencil, Boob Pencil, Chasing Daisy, Comfortable Disorientation, d4d, Dave Gorman, Day to Day Life of a Very Lazy Gardener, Delboy’s Daughter, diamond geezer, dooce, eachman.com, frizzyLogic, Fuddland, furtive minx, Girl with a one-track mind, GirlonaTrain, Glenn Wolsey, greavsie!, Hydragenic, I like, iand.net, JonnyB’s private secret diary, Justin Blanton, Kitchen Witch: a farrago of obscene witlessness., le petit hiboux | owls gone wild, Life Without Toast – Sibling Rivalry, little.red.boat, mattobee.com, McFilter, meish dot org, Mental Kipple, minor9th.com, My Boyfriend Is A Twat, naked blog, neil writes the blog, NON-WORKINGMONKEY, Not a blog, Pandemian, Peregrinations, Pete Ashton’s Weblog, petite anglaise, Pewari’s Prattle, plasticbag.org, Private Secret Diary, problemchildbride.com Blog, Quixotic Evil, Random Acts Of Reality, Random Burblings, Razor-blade of Life, Real E Fun, reasons to be cheerful…, Redemption Blues, Rise v4, S A S H I N K A, s e v i t z d o t c o m | all feeds feed., Sad, Sweet Songs & Crazy Rhythms, Scam City version 9.0, slothblog, Smaller Than Life, Some Guy On A Journey, Sometimes Funny is All I Have, Sore Eyes, Speaking as a parent, status anxiety, SwissToni’s Place, Symbolic Forest, Tabula Rasa, the blog, The Misssy M Misssives, The Scottish Lemon, the Ulterior, TheCatGirlSpeaks, This Is The Goo I’ve Got, This Is This, timboblog, Tired Dad, Tired of Men, troubled diva, washing-up, What makes you happy ?, what’s new, pussycat?, Woke Up This Morning, www.croila.net,

Just wanted to let you know that I may not have commented in a while but I’m still reading.

Your avid reader,

Gordon

(no, this post didn’t take long to pull together at all, read on if you want the how to…)
Continue reading “FAO (some) bloggers*”

bookmark_borderThis is not a video

As I mentioned previously, the opening presentation at TICAD was by Adobe and featured their vision of the future of Technical Communications and information development. Apparently that future includes video.

Video has been available to many for a few years now, yet it is never really the main focus of a documentation team. Tom has questioned this as well:

“For too long I’ve minimized the importance of the audiovisual. Captivate — the industry standard tool for creating screen demos — is actually a relatively simple application. Mastering it and integrating audiovisual into user help will take it to the next level.”

This echoes what Adobe suggest, no big surprise there, but I have to admit that I don’t fully agree.

As a quick learning tool, I’m sure videos (screen demos) are useful, but I wouldn’t really know as I’ve never used one as a primary source for learning about a product and I’m not sure I know anyone who has. Of course that’s not to say they don’t have value and with some research into the intended audience I’m sure it can be proven that they have a valid place in the product documentation set.

However my initial thoughts on the matter are hard to shake.

It may be one of the unwritten rules of documentation, the rules that few people question and may well be inaccurately applied, but I’ve always operated under the assumption that people only use the documentation when they are stuck.

Of course this is a broad sweeping statement but I believe that it is true for the majority of software users. So, if that is the case, what is their mindset when they finally give in (having asked a co-worker and searched Google to no avail) and fire up the online help or open the user guide? Typically they will be annoyed and want an answer or fix pretty damn sharpish.

Why, in that case, would they even consider sitting through a 2 minute video that explains how to use the functionality with which they are currently battling?

To be fair, Tom isn’t suggesting this approach but I think it’s wise to counsel against this trend lest it be used too heavily. A few short demos of how to complete core tasks, accompanied by a comprehensive help system or user guide is the best balance.

My fear is that the “cool” effect will override sensibilities and we’ll be plagued by popup videos and worse in the future.

The written word certainly isn’t the only way to effectively communicate information, and as technology progresses we will all need to carefully match the available delivery mechanisms with the information we need to deliver. The key word here is “carefully”.

I’d love to hear from anyone who is already doing something like this, I’ve not used Captivate, nor offered any form of video as part of a documentation set before as they didn’t match the audience profile but I’d be interested in hearing how successful they were.

bookmark_borderEyes Open

Note: This is the last of my posts written whilst on the train home on Thursday.

Hotel life is odd. I don’t think i could be the travelling businessman, constantly moving from one hotel room to another, eating over-priced, rather average food, and ultimately being very very lonely.

Don’t get me wrong, it’s nice for a time and I’m a friendly enough guy that I can, and do, strike up conversations with strangers. I’m not shy and can usually spend 20 minutes or so chatting to someone before it starts getting too awkward. But then I’d think 20 minutes is about right. If you don’t have anything in common or haven’t start to find a common ground by then it’s probably time to cut your losses and head to your room and the myriad of entertainment possibilities it contains.

It’s a bit like being a big kid I guess, staying at a hotel. You know someone else will clear up after you so if you end up in a twin room then you CAN use one to eat dinner in, gorging yourself on room service pizza and ice cream, then leave the crumb filled sheets to sleep in the other bed. You can push the beds together and spend a hugely entertaining 6 minutes trying to extract yourself from between them when you forget and try and sit down in the middle. And that’s all before you realise that the door is locked, no-one can see you and you really can wander around naked with nary a neighbour in sight, as it were.

At this point I would like to mention that I am not obsessed with wandering around naked, I know I have mentioned it recently but it is not something I actively consider of a morning.

Masturbation on the other hand… (is very tricky… badooomksshhhhh).

In saying that, there is the image of the lonely businessman sitting on the edge of the bed, tissues in hand, watching porn. I think those days may be long gone with everyone and their mother now owning laptops and freely available internet access, opening the full gamut of pornographic content and allowing any kinky indulgence to be enjoyed. No longer must those poor lonely wankers suffer soft-focus, third-rate kicks. Or so I’m told.

Hold up, did I say freely available internet access? Of course I meant the £15 an hour option, or possibly a flaky and unreliable wireless connection which makes the chance of orgasm all the more inprobable, the moment of ectasy stolen away because “You have lost your wireless connection”.

I pause at this point, not to consider what I’ve just written (I’ll leave the sex blogging to those who do it so much more eloquently than I) but because as I am writing this on the train and the most STUNNING double rainbow has just leapt into view. Half the carriage is oohhhing and ahhhhing, and everyone now shares a small smile, a shared moment, a connection. Such simple yet glorious moments should not be missed.

Bugger, it’s disappeared behind a hill. Where was I?

Ohh yes, train journeys. I’m sitting at a table and across from me is another young(ish) man and we are both pecking away at the keyboard of our pristine white MacBooks, both connected by headphone cables in an attempt to block out the rest of the occupants. He didn’t see the rainbow, steadfastly refusing to raise his head, uncurious (incurious?) as to all the fuss and pointing, almost perversely enjoying the isolation. How sad.

It is one thing to enjoy and embrace technology, quite another to lose track of those small moments of human connection that define life. A shared conversation in a hotel bar, the acknowledged embarassment brought by a quizzical look of a maid wondering why she has two beds to clean, a dazzling shimmering light bringing colour to a dour train carriage. These are the moments of life.

It sounds twee, and anytime I start to pondering the joy of such simple things I always have one image in my head, stolen from celluloid, a white polythene bag caught in the wind, swirling around with the leaves.

Such things are all around us, you just need to raise your head to see them.

bookmark_borderHomeward Bound

The sun slinks away across the fields, the soft faded glow trailing in its wake as the hills become mountains again.

He is heading home.

As the train rattles and rushes onwards a solitary face stares past the reflections to the distant hills. The remnants of daylight pick out a cottage on the hillside, lights flickering inside, idyllic, remote, and surreal. Too picture perfect to exist, he must have imagined it.

Past fields of livestock, sheep glow in the sunset, pools of water emit an eerie glow, now is the time of spirits and stories. He pictures the scene, farmers, warriors or travellers, huddled around the fire sharing tales of mysterious times. The wind whipping round them, ashes and sparks swirling above them as they weave their stories, embellishing wildly, bringing monsters to life.

He ponders the story tellers of today, sitting huddled to tell their tales, the glow of fire long gone but bathed in light nonetheless. Are they worse for it? It is a folly regardless, all he wants is to get home.

He turns to the sunset, pale orange over silouhette, trees form the backdrop, wayang golek that is missing the rod puppets.

Headlights dip and roll on a remote road, blazing signs into view, breaking the gloom. They don’t last long and soon the dark descends further. Items are lost in the dark, towns only exist in streetlight, points of orange on black.

The last wisps of dusk wink out leaving the train as the only energy, moving at a blur, pulling stations from nowhere before discarding them to darkness once more. And then the false dawn begins, the dull glow of sodium and neon bouncing to the heavens to mark the city. Faster, he thinks, faster, almost there, almost home.

Flashes of pale white light pick out hillsides and roads, villages and towns but soon even they vanish as the clouds swallow the moon.

Can’t be long now? Can’t be far from home.

He is always the same, enjoying the journey until it is almost at an end, then willing, wishing and dreaming it was over. Anxiously and silently urging the movement on, hoping others are doing the same. The power of the mind, can we will the train home? Closing his eyes to draw the lights closer, he is almost there.

The final rattle, the lurch as momentum is lost and a new light enters the carriage.

So close now. Almost home.

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