Remember me

Reading time: 2 mins

Dear people who write software programs,

I’m not an unreasonable man, and I understand that software mirrors life in that there are always restrictions, things you just can’t do. I know that there are other people beside me whose needs you are trying to cater for and that their requirements are as valid as mine. I know that you are doing the best you can and sometimes it can be hard to see the wood for the trees.

Platitudes aside, could you please grow a brain!

Why offer a dialog which says “don’t ask me again” and NOT give me a way to turn that dialog back on and reverse my decision. Where is the middle ground? Why must things be so black and white? Is it ALL 1s and 0s with you?

If you know I’ve asked not to see the dialog, you can store that decision. Store the date I made that decision and a few months later let me know the choice I made and ask if I want to change it. It can’t be THAT hard to do.

And no, I shouldn’t have to remember the decisions I make with every single piece of software I use so please don’t presume I do.

Go on, be nice, do the right thing. Even if you don’t want to remind me of the decision at least give me a way to change my mind. Or do you expect my experience and usage of your software to never change? (and if that’s the case do you really expect me to stick around when a competitor comes along?).

These are fickle times, choice abounds and foolish is the man who ignores the options. Make sure that I only have one option by thinking about ME, complete the story, don’t stop because a decision has been made, ask yourself what it would take to change it at a later date.

Do that and I’ll be loyal. Do that and I’ll sell you to my friends and family. Do that and I’m yours forever. Or until something better comes along…

Your long suffering user,

Ev Ree One.